Please read these Terms of Use (“Terms”) carefully before using the surfaceophthalmics.com website (“Website”), which is operated by Surface Ophthalmics, Inc. (“Surface Ophthalmics,” the “Company,” “us,” “we,” “our”).
Conditions of Use
By using this Website, you certify that you have read and reviewed these Terms and that you agree to comply with them. If you do not want to be bound by the Terms, you must stop using the Website. Surface Ophthalmics only grants use and access of this Website to those who have accepted these Terms. By using this Website, you warrant that you are at least 18 years of age and you may legally adhere to these Terms.
Privacy Policy
Before you continue using our Website, please read our Privacy Policy regarding user personal data collection. It will help you better understand our practices. By using this Website, you acknowledge that you have read our Privacy Policy and agree to be bound by its terms and conditions.
Geographic Region
Surface Ophthalmics operates this Website from Pleasanton, California, U.S.A. Although the Website is accessible from other countries, you are advised that products and services appearing herein may or may not be available in any particular country or region, may or may not be approved by the relevant regulatory authority for commercial use in certain countries, and/or may be approved for different indications or with different restrictions in different jurisdictions.
No Medical Advice
This Website is for informational or educational purposes only. No medical advice is being provided herein. For advice regarding medical conditions and treatment, you should consult a physician or other health care professional.
Intellectual Property
You acknowledge and agree that all materials, products, services, and all other content provided on this Website are the property of Surface Ophthalmics, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. Nothing herein shall be construed as a license grant to you under any intellectual property right owned by Surface Ophthalmics. The content of the Website is protected under the copyright laws of the United States and other countries. Health care professionals may use the content (including printing and downloading) in connection with their professional duties and responsibilities.
You grant Surface Ophthalmics a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast any content that you upload and publish.
User Accounts
As a user of this Website, you may be asked to register with us and provide personal information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.
If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.
We reserve all rights to terminate accounts, edit or remove content, or cancel orders at our sole discretion.
Applicable Law
By using this website, you agree that the laws of the state of California, without regard to principles of conflict laws, will govern these Terms or any dispute of any sort that might come between you and Surface Ophthalmics or its business partners and associates.
Disputes
To the extent allowed by law, any dispute related in any way to your use of this Website shall be resolved by binding arbitration. The location of arbitration shall be in Orange County, CA, USA, and the language of arbitration shall be English. Judgment on the arbitration award will be final and binding and may be entered in and enforced by any court of competent jurisdiction. All costs associated with such arbitration will be borne equally by the parties to the dispute. You agree that Surface Ophthalmics may seek preliminary relief from a court of competent jurisdiction located in Orange County, CA, USA, pending completion of arbitration, and you consent to exclusive jurisdiction and venue of such courts.
Indemnification; Limitation on Liability
You agree to indemnify, defend, and hold harmless Surface Ophthalmics, its affiliates, and each of their respective directors, officers, employees, contractors, agents, representatives, successors, and assigns from and against all legal claims and demands (including reasonable attorney fees and expenses of litigation) that may arise from your use or misuse of our Website or any violation of these Terms. We reserve the right to select our own legal counsel.
Surface Ophthalmics is not liable for any damages that may occur to you as a result of your misuse of our Website.
Surface Ophthalmics reserves the right to edit, modify, or change these terms at any time without prior notice.
Complete Agreement
These Terms represent the complete understanding between Surface Ophthalmics and the user concerning the use of the Website and supersedes and replaces all prior agreements regarding the subject matter hereof. If any provision in the Terms is held unenforceable, such unenforceability will not affect the validity of the remaining provisions of the Terms, and any such provision declared invalid or unenforceable shall be substituted with an enforceable provision that most nearly approximates the intent of the original provision.
Kera Sol Tears is a trademark of Surface Ophthalmics, Inc.
Last Updated: February 29, 2024
Effective February 29, 2024
This is the Surface Ophthalmics, Inc., (“Surface Ophthalmics,” the “Company,” “us,” “we,” “our”) Internet Privacy Policy (“Privacy Policy”). Please read this entire Privacy Policy before using the surfaceophthalmics.com website (“Website”) or providing any personal information to us. Do not use the Website if you disagree with any part of this Privacy Policy. This Privacy Policy is an integral part of the Company’s Website Terms of Use [link], and, as such, the provisions of the Privacy Policy are legally binding on users of the Website.
The Company values individual privacy and we want to give our Website visitors the opportunity to know what information we collect about them and how they can limit the use of personally identifiable information beyond the purposes for which they first provided it. At all times, however, the Company reserves the right to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena, or court order), to protect the Company’s rights or property, including without limitation in the event of a transfer of control of the Company or substantially all of its assets, or during emergencies when safety is at risk.
You should check this Privacy Policy regularly for updates. To view our Privacy Policy at any time, go to www.surfaceophthalmics.com/terms-and-conditions. We will give reasonable notice of changes to the Privacy Policy by posting a notice on the Website’s home page.
Data We Collect and How We Use It
Personally Identifiable Information
We collect your email address if you communicate with us by email, as well as other information including name, date of birth, address, phone number, gender, survey responses, voice recordings, photographs, professional information, and other identifiers that you might supply voluntarily.
If you purchase a product or service on our Website, we may ask for your credit card number or other account number if you wish to be charged. We do not give out your credit card or other account information to third parties unless you authorize us to do so or if it is necessary to fulfill our responsibilities, including, but not limited to, delivering a product or service you order. We may use the personally identifiable information to respond to an email or other inquiry or request, to help improve our Website and our services, to customize your experience on our Website, or to send updates or notices about the Company and the products we offer that we think may be of interest to you. We may also combine this information with other generally or publicly available information to help us identify Website visitors’ preferences or interests. We may provide information that identifies you to companies that assist us in these activities, such as helping us fulfill your request for a product, service, or information. If you provide your mobile number to us, this means you are consenting to receive mobile text alerts from us. Standard message and data rates may apply. You may cancel or opt out of receiving marketing-related texts unsubscribing to texts you receive.
Children’s Privacy
The Company’s Website is intended for adults. The Company does not knowingly collect personal information from children under the age of 13. If the Company obtains knowledge that it has personally identifiable information about a child under 13 in retrievable form in its files, the Company will delete that information from our existing files in accordance with applicable laws.
Cookies & Computer-Related Information Automatically Collected
“Cookies” are text files sent to your browser by a website you visit. The Company uses cookies for Website system administration such as tracking movement of an individual user from one screen to another. This information may be used by our staff to detect and resolve Website problems and to assist with customer support.
Our web server also automatically collects information from your computer and navigation patterns when you visit the Website, including your Internet Protocol (IP) address, the computer’s operating system, the type of browser you use, and the specific web pages visited during your connection. We may also track data such as the total number of visits to our Website and the number of visitors to each page of our Website.
By accessing our Website, you affirmatively consent to our use of cookies and similar tracking technologies. You can set your browser not to accept cookies; however, some Website features may not function as a result.
We may use this information, in aggregate form, for system maintenance and to better understand how our visitors use our site and services so that we can make them better. The Company may also share statistical or demographic information in aggregate form with third parties for marketing or research purposes. This aggregate data will not contain any information that personally identifies you.
How You Can Control and Update Data About You
We want to be sure that we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe that your contact information needs to be updated, you can email us at info@surfaceophthalmics.com to correct or update your contact information.
You may choose at any time to remove your name, telephone and fax numbers, and postal and email addresses from the lists we use to send notices or updates and elect not to receive correspondence from us by emailing at info@surfaceophthalmics.com.
Users may request that the Company refrain from disclosing to third parties the data it collects on any form on which users are providing information by refraining from checking the “opt-in” box that appears on each form on which a user provides information. Alternatively, users may contact the Company at info@surfaceophthalmics.com.
Other Internet sites you visit – including those linked from the Company Website – may have their own privacy policies or no policy at all. Other websites might use personal information differently than our policy permits. We strongly encourage you to review the privacy policies of any site before providing any personal information.
Data Integrity and Security
Our Company uses state-of-the-art technology to keep any information you provide as secure as possible. We will keep your data for a period of 10 years. Once this period has expired, we will delete your data. We also have in place privacy protection control contractual obligations with our vendors designed to ensure that personal data is protected from unauthorized access or disclosure. All Company employees must abide by the Company’s Privacy Policy. Only authorized employees are permitted to have access to personally identifiable data about Website visitors, and that access is limited to what is reasonably needed to perform an employee’s responsibilities, such as providing updates or notices or customer service.
Your Data Protection Rights
The Company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to ask our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that the Company correct any information you believe is inaccurate. You also have the right to ask our Company to complete information you believe is incomplete.
The right to erasure – You have the right to request that the Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that the Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that the Company transfer the data that we have collected to any organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.
Contact Us
If you have questions about this Privacy Policy, you can write to us at info@surfaceophthalmics.com.